Cancellation Policy

At Gigfolio Technologies Private Limited, we understand that circumstances may change, and you may need to cancel or modify your payment gateway services with us. Please read our cancellation policy carefully to understand our procedures and any associated charges.

  1. Cancellation Procedure:
    • To initiate the cancellation of your payment gateway services, you must notify Gigfolio Technologies Private Limited in writing via email or through our designated communication channels.
    • Please provide relevant details such as your account information, the reason for cancellation, and any other pertinent information required for processing your request.
  2. Cancellation Timeframe:
    • Cancellation requests must be submitted at least 5 business days prior to the next billing cycle to avoid being charged for the upcoming billing period.
    • Failure to adhere to the specified timeframe may result in charges for the subsequent billing period.
  3. Charges and Refunds:
    • If you cancel your payment gateway services within the specified timeframe, you will not incur any additional charges beyond the current billing cycle.
    • No refunds will be issued for any unused portion of the billing period in which the cancellation occurs.
    • Any outstanding balances or fees accrued up to the cancellation date must be settled in full.
  4. Early Termination:
    • In the event of early termination of the payment gateway services contract, Gigfolio Technologies Private Limited reserves the right to charge an early termination fee as outlined in the service agreement.
    • The early termination fee, if applicable, will be communicated to you prior to processing the cancellation request.
  5. Effect of Cancellation:
    • Upon successful cancellation of your payment gateway services, access to the service will be terminated, and you will no longer be able to process payments through our platform.
    • It is your responsibility to secure alternative payment gateway services to avoid any disruptions to your business operations.
  6. Modification of Terms:
    • Gigfolio Technologies Private Limited reserves the right to modify or update this cancellation policy at any time without prior notice.
    • Changes to the cancellation policy will be effective immediately upon posting on our website or other communication channels.

By using Gigfolio Technologies Private Limited’s payment gateway services, you agree to abide by the terms and conditions outlined in this cancellation policy. If you have any questions or concerns regarding the cancellation process, please contact our customer support team for assistance.