Refund Policy

At Gigfolio Technologies Private Limited, we strive to provide the best payment gateway services to our clients in the IT services industry. We understand that sometimes circumstances may arise where a refund is necessary. We have outlined our refund policy below to ensure transparency and clarity for our clients:

  1. Eligibility for Refund:
    • Refunds will only be considered under specific circumstances, such as:
      • Duplicate payment made in error.
      • Payment made for services that were not provided as agreed upon.
      • Any other exceptional circumstances as deemed appropriate by Gigfolio Technologies Private Limited.
  2. Refund Requests:
    • Clients must submit a refund request within [XX days] of the payment date.
    • Refund requests must be made in writing and sent to [contact email/phone number].
  3. Refund Processing:
    • Once a refund request is received, it will be reviewed by our team.
    • We reserve the right to approve or deny refund requests based on the circumstances provided.
    • If the refund request is approved, the refund will be processed within 7 bussiness days the date of approval.
    • Refunds will be issued using the same payment method used for the original transaction.
  4. Non-Refundable Items:
    • Certain services or fees may be non-refundable, including but not limited to:
      • Setup fees.
      • Transaction fees.
      • Any other fees explicitly stated as non-refundable during the purchase process.
  5. Cancellation Policy:
    • Clients may cancel their subscription or services at any time.
    • Cancellation of services does not automatically qualify for a refund unless otherwise stated in the terms of the agreement.
  6. Contact Information:
    • For refund requests or inquiries regarding our refund policy, please contact us at [contact email/phone number].
    • Our customer support team is available to assist you with any questions or concerns you may have regarding refunds.
  7. Policy Updates:
    • Gigfolio Technologies Private Limited reserves the right to update or modify this refund policy at any time without prior notice.
    • Clients will be notified of any changes to the refund policy via email or through our website.

By utilizing our payment gateway services, clients agree to abide by the terms and conditions outlined in this refund policy. If you have any questions or concerns regarding our refund policy, please don’t hesitate to contact us.